How Hessle wireless internet company Quickline is helping people get online

By Hull Daily Mail | Posted: 9 Oct 2017

An East Yorkshire wireless internet company is helping people to connect their devices to the internet as part of a national campaign.

Get Online Week campaign is the UK’s biggest campaign for digital inclusion, helping people in the region to gain confidence using digital technology.

Staff and volunteers are trying to get people confident to use the internet safely by engaging with libraries, village halls and community groups.

Hayley Silvester, of Quickline, based in Hessle , said: “We know that cyber security is a big concern, especially when it comes to online banking and paying for items with a credit card but also, the use of technology - mobile devices and computers are a barrier.

“We are showing local people how easy it is to use an iPad to download music, make a video call or do their banking or supermarket shop online.

“In particular, Quickline provides superfast wireless broadband to rural communities where traditional telecoms companies are unable to reach, and often find some people haven’t even considered using the internet, but what a difference it makes to their lives to video call a grandchild or download some long-forgotten music.”

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Quickline customer Prue Blake says that although she is confident using social media she was yet to trust online banking and further her digital usage.

She said: “I had been a bit of a dinosaur and didn’t really trust online banking but my daughter said it would save me so much time, instead of going backwards and forwards to carry out simple transactions and to stop writing cheques.

“My bank sent me a fob and I got set up straight away. I have to say, it really is so much easier, I can manage everything from the comfort of my own home.”

Helen Milner, chief executive of Good Things Foundation, the charity behind Get Online Week, said: “Using Facebook or checking the weather online isn’t enough to make someone a truly digital citizen. Millions of people are still missing out on the huge benefits the internet can offer.

“Campaigns like Get Online Week not only help to raise awareness of digital exclusion, still a huge problem even in 2017, but also reach new people still nervous about doing more online and help them find they support they need to take that next step.”



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