Hull-based RB confirms it is a victim of global cyber attacks

By Hull Daily Mail | Posted: 28 Jun 2017

A major Hull-based company has confirmed it has been hit by the recent spate of cyber attacks.

Pharmaceutical giant Reckitt Benckiser (RB) has been affected by the security breach, which is targeting Microsoft software.

The company has assured customers they are working "round the clock" to minimise problems it could cause.

They have apologised to customers for any inconvenience caused and and say they are seeking to rectify the situation as soon as possible.

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A statement posted on their website reads: "Dear Customer. As you no doubt will be aware, many companies including RB, have been impacted by the cyber-attack linked to Microsoft software systems.

"The virus is highly potent - it's being investigated by Government agencies and the major security and technology firms, and there remains only a limited understanding of it and only one firm recommendation on how to cope with it.

"Although we are working round the clock to minimise the impact on customers and suppliers, we do anticipate that some markets will experience delays in shipping and invoicing. We hope to be in a position to resolve this as soon as possible and in the interim we ask that if you have any questions, you reach out to your normal RB contact for more information.

"We apologise for any inconvenience and rest assured we have marshalled significant resources to rectify the situation as soon as possible.

"We will update all key customer contacts throughout the day and will post all updates via and our normal social channels."

The company is responsible for dozens of brands, including Dettol, Harpic, Strepsil, Neurofen and Clearasil.

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