Hull couple hope to put their skills to good use by opening funeral directors

By Hull Daily Mail | Posted: 13 Oct 2017

A HULL couple say they hope to help bereaved families with a personal and cost-friendly service after opening a  funeral directors in west Hull.

Steve Lazenby has decided to use skills gained as a bereavement specialist at Hull Royal Infirmary to launch independent funeral directors  J.Ribbons in Greenwood Avenue with his partner, Jessica  Ribbons.

The opening of the shop is a  new venture for the couple, but Mr Lazenby says their backgrounds made the decision to start their own business a logical option.

“It requires a lot of similar skills to what I was doing at the NHS, as a bereavement officer, when it comes to dealing with  families at that time,” he said.

“I was based around the mortuary and have developed those skills as well when it comes to dealing with the deceased, so people should recognise that this is something we do well.

“My background is in bereavement services and, with that, I spent a lot of time listening to the feedback from families that they should be getting  more than they are from some companies.

“The main reason for opening an independent funeral directors was simply to try to offer a better service, listening to the needs of clients and offer it at a reasonable price.”

‘PERSONAL TOUCH’: Steve Lazenby has launched J.Ribbons in Greenwood Avenue with his partner, Jessica Ribbons.

Mr Lazenby said that the new business will focus on families and by starting out as an independent funeral directors, they will be able to offer a more manageable price than some larger chains.

He said: “As a small independent we can keep our costs and overheads quite low, which will mean we can keep prices lower, because we recognise it can be a large expenditure and can come at a completely unexpected time. 

“There are quite a few larger businesses in the industry, but we hope we are able to offer a more personal service at a reduced price. 

“It is not so much that we want to provide something entirely different, but we want to ensure that what we do is entirely focused around the families. 

“I have experience of being that link with the family, so we can try to provide that for the  
families during an incredibly difficult time. 

“We opened in August,  so we have now had two months under our belts and we are doing well.”
NPS Group acted on behalf of the landlord, negotiated and prepared the new lease for the new tenants. 

Simon Preston, of NPS Group, said: “I understand the building has historically been a funeral directors, so it was a very unique and appropriate letting. 

“NPS Group would like to take this opportunity to wish Steve and Jessica all the best in the future.”


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