Major cyber attack causes estimated £90m loss for RB as production in Hull continues to stall

By Hull Daily Mail | Posted: 12 Jul 2017

A cyber attack on household goods firm RB is believed to have hit production at the company's Hull site.

However work on a new £105m research and development complex being built there has not been affected.

The company, formerly known as Reckitt Benckiser, makes products including Nurofen, Gaviscon and Lemsip at the Dansom Lane site off Holderness Road in east Hull.

It employs around 300 staff in Hull.

Artist's impression of RB's Centre for Scientific Excellence at its site in Hull

Last week RB admitted the attack in June would result in a loss of sales across the group' s international markets.

In a statement, it said: "The attack did disrupt the company's ability to manufacture and distribute products to customers in multiple markets across the RB Group.

Read more: Hull-based RB confirms it is victim of global cyber attacks

"Consequently, we were unable to ship and invoice some orders to customers prior to the close of the quarter.

"Some of our factories are currently still not operating normally but plans are in place to return to full operation.

"The continued production difficulties in some factories mean that we also expect to lose some further revenue permanently."

RB also revised its full year sales forecast in what was the first detailed financial indication of the impact of the attack by a major company.

It said like-for-sale sales were expected to rise about two per cent compared to a previous forecast of three per cent growth.

Analysts said an estimated one per cent loss of annual sales equated to around £90m.

The new Centre of Scientific Excellence being built in Hull is the largest single investment in the company's history.

Old and the new at the RB site in Dansom Lane

Once complete it will include new state-of-the-art laboratories and a series of testing suites where products will be evaluated for their performance up to three years after manufacture.

In a statement issued to the Mail, a spokesperson for RB said: "“The recent cyber attack has had no impact on the development of the Centre for Scientific Excellence at our Hull site, which remains on target to be operational in 2018.”

The cyber attack caused widespread disruptions to shipping terminals, corporate information-technology networks and other vital infrastructure around the world.

Employees at confectionery giant Mondelez International worked with mobile phones and personal email after their computer system was infected.

Like the attack experienced by the NHS earlier this year, the virus included demands for ransom money to unlock computer systems.


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